Question 1

How long does delivery take?

Accepted Answer

Orders within Pakistan arrive in 3–5 working days; international orders in 7–14 working days.

Question 2

Do you ship internationally?

Accepted Answer

Yes, we ship worldwide. Charges and timelines are calculated at checkout.

Question 3

What sizes do you offer?

Accepted Answer

Most styles are available from XS to XL. Check the size guide on each product page for exact measurements.

Question 4

Can I exchange or return an item?

Accepted Answer

Yes, within 14 days of delivery if unworn and with tags attached. See our Exchange & Returns page for details.

Question 5

What payment methods do you accept?

Accepted Answer

Visa, Mastercard, PayFast, and cash on delivery within Pakistan.

Question 6

How can I track my order?

Accepted Answer

We'll email you a tracking link as soon as your order ships.

Question 7

How do I contact customer care?

Accepted Answer

Email care@waleena.com or message us on WhatsApp; we reply Mon–Sun, 9am–11pm PST.

FAQ's

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