Your privacy matters to us. This policy explains what we collect and how we use it.
Information We Collect
We collect the details you provide at checkout or sign-up — such as your name, contact information, and delivery address.
How We Use It
We use your information to process orders, provide support, and — with your consent — send you updates about new collections.
Instagram Messaging
When you message us on Instagram, we use Meta's Instagram messaging platform to receive and reply to your direct messages — including through an automated assistant that answers common questions about products and orders.
For this we process your Instagram-scoped user ID, your public username, and the content of the messages you exchange with us. We use this only to respond to you and assist with your order; we do not sell it or use it for advertising.
You can request deletion of your Instagram message data at any time — see our Data Deletion page or email care@waleena.shop.
Your Choices
You can unsubscribe from marketing emails at any time, or contact us to access or delete your data.