Exchange & Returns

Not quite right? We're here to help.

Our Policy

We accept exchanges and returns within 14 days of delivery, provided items are unworn, unwashed, and in their original packaging with tags attached.

How to Start

Email care@waleena.com with your order number and reason, and our team will guide you through the process.

Refunds

Approved refunds are processed to your original payment method within 7–10 working days. Sale items are eligible for exchange only.

The Waleena Letter

New arrivals, first look

Restocks, seasonal drops and private sale access — sent when there is something worth your time, never more often.